Privacy Policy

1. Introduction

Fair Suretendance ("Fair Suretendance", "we", "us", or "our") respects the privacy of visitors to our website and users of our platform (collectively, "Services"). This Privacy Policy describes the types of information we may collect, how we use that information, the circumstances under which we may share it, and the choices available to individuals regarding their information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, you should not use our Services.

2. Information We Collect

We may collect information in the following general categories, depending on how you interact with our Services:

Information you provide directly. This may include contact details (such as name, email address, phone number, and organization name) submitted through forms on our website, demo requests, or correspondence with our team.

Information collected automatically. When you visit our website, certain technical information may be collected automatically, such as IP address, browser type, device information, referring pages, and interaction data, typically through cookies or similar technologies.

Information from platform use. If you use our data intelligence platform under a customer agreement, we may process account information, configuration settings, and usage logs necessary to provide and support the Services.

Information from third parties. We may occasionally receive limited information about you from business partners, service providers, or publicly available sources, where permitted by applicable law.

3. How We Use Information

We may use the information we collect for purposes that generally include:

Operating, maintaining, and improving our website and platform; responding to inquiries and providing customer support; communicating updates, service notices, or requested materials; understanding usage patterns to improve functionality and user experience; maintaining the security and integrity of our Services; and complying with applicable legal obligations.

We do not use personal information for automated decision-making that produces legal effects concerning individuals, except where explicitly agreed with a customer under a separate services agreement.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and gather aggregate analytics about site usage. You can typically control cookie behavior through your browser settings; disabling cookies may affect certain website features.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests in operating and improving our Services, and compliance with legal obligations.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in limited circumstances, including:

With service providers who perform functions on our behalf (such as hosting, analytics, or communication tools), subject to appropriate confidentiality and data protection commitments; with professional advisors where necessary for legal, accounting, or compliance purposes; in connection with a business transaction such as a merger, acquisition, or asset sale, subject to standard confidentiality protections; and where required by law, regulation, legal process, or governmental request.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information and the context in which it was collected.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on how our Services are used, information may be processed or stored in jurisdictions other than your own. Where such transfers occur, we aim to ensure that appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to access, correct, delete, or restrict the use of your information, the right to object to certain processing activities, and the right to withdraw consent where processing is based on consent.

To exercise any applicable rights, please contact us using the details provided on our Contact page. We will respond to verified requests in accordance with applicable law.

11. Children's Privacy

Our Services are intended for business and institutional use and are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

12. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we encourage you to review their respective privacy practices before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational factors. Any updates will be posted on this page, and where appropriate, the effective date will be revised. Continued use of our Services following any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through the contact information provided on our Contact page.