Terms and Conditions

1. Acceptance of Terms

By accessing or using the Fair Suretendance website, platform, or any related services (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Services. These Terms apply to all visitors, users, and others who access or use the Services.

2. Description of Services

Fair Suretendance provides a data intelligence platform intended to support institutional decision-making. The specific features, tools, and functionality made available may change over time, at our discretion, with or without notice. We do not guarantee that any particular feature will remain available indefinitely.

3. Eligibility

You must be legally capable of entering into a binding agreement to use the Services. By using the Services, you represent that you have the authority to accept these Terms, whether on your own behalf or on behalf of an organization you represent.

4. Account Registration and Security

Certain areas of the Services may require registration or the creation of an account. You agree to provide accurate, current, and complete information during registration and to keep such information up to date. You are responsible for maintaining the confidentiality of any login credentials associated with your account and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account.

5. Acceptable Use

You agree not to use the Services to:

— Violate any applicable law, regulation, or third-party right;
— Interfere with or disrupt the integrity or performance of the Services or any related systems;
— Attempt to gain unauthorized access to the Services, related systems, or associated networks;
— Reverse engineer, decompile, or otherwise attempt to extract source code from the Services, except where permitted by law;
— Use automated means to scrape, harvest, or extract data from the Services without prior written consent;
— Misrepresent your identity or affiliation with any person or organization.

6. Subscriptions, Fees, and Payment

Where the Services are offered on a paid or subscription basis, applicable fees, billing cycles, and payment terms will be communicated separately, such as in a proposal, order form, or account dashboard. Unless otherwise stated, fees are non-refundable. We reserve the right to modify pricing on a prospective basis with reasonable notice.

7. Intellectual Property

All content, software, design, trademarks, logos, and other materials associated with the Services are the property of Fair Suretendance or its licensors and are protected by applicable intellectual property laws. Except as expressly permitted under these Terms, you may not copy, modify, distribute, sell, or lease any part of the Services without prior written consent.

8. Customer Data

You retain ownership of any data, content, or materials you submit to the Services ("Customer Data"). You grant Fair Suretendance a limited license to use, process, and store Customer Data solely for the purpose of providing and improving the Services. You are responsible for ensuring you have the necessary rights to submit any Customer Data.

9. Third-Party Services and Links

The Services may contain links to or integrations with third-party websites, tools, or services that are not owned or controlled by Fair Suretendance. We are not responsible for the content, accuracy, or practices of any third-party services, and your use of them is subject to their own terms and policies.

10. Disclaimers

The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any data, analysis, or output will be accurate or complete.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Fair Suretendance and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of, or inability to use, the Services, even if advised of the possibility of such damages.

12. Indemnification

You agree to indemnify and hold harmless Fair Suretendance and its representatives from any claims, liabilities, damages, losses, and expenses arising out of your use of the Services, your violation of these Terms, or your infringement of any third-party right.

13. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties. You may also stop using the Services at any time. Provisions of these Terms that by their nature should survive termination will continue to apply.

14. Changes to the Services and Terms

We may modify or discontinue the Services, in whole or in part, at any time. We may also update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be indicated by updating the "last updated" date on this page. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which Fair Suretendance operates, without regard to conflict-of-law principles. Any disputes arising under these Terms should first be addressed through good-faith discussion between the parties.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Contact

Questions about these Terms can be directed to us through the contact information provided on our Contact page.